Monthly Archives: January 2021

Credit and Collections: Calling Vs Emailing

Superman vs. Lex Luther, James Bond vs. Dr No, Harry vs. Voldemort – so many epic battles are good vs. evil. Not so in credit and collections. Calling vs. Emailing is not pitting good vs. evil but good vs. good … Continue reading

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Keeping Burnout at Bay in the Credit and Collections Department

It takes a special breed of person to call clients and ask for money – and to do it over and over again. It’s a task that’s both adversarial in nature and involves repetitive efforts. While those credit and collection … Continue reading

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